Privacy Policy
Effective Date: June 7, 2026
Welcome to Bibim (the “Restaurant,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place orders, join our mailing list, make reservations, or otherwise interact with us online or in person. By using our website or services, you agree to the practices described in this policy.
Information We Collect
Information you provide directly:
Contact details: name, email address, phone number, delivery address.
Account information: username, password, order history.
Payment information: payment card data or payment account identifiers (processed by our third-party payment processors; we do not store full card numbers).
Communications: messages, feedback, reviews, and responses to surveys.
Reservation details and special requests (e.g., dietary needs).
Information collected automatically:
Usage data: pages viewed, time spent on pages, clicks, device and browser type.
Location data: approximate location inferred from IP address or precise location if you permit location access on your device for delivery or pickup features.
Cookies and similar technologies: identifiers used to personalize content and improve site experience.
Information from third parties:
Social media information when you log in via a social account.
Marketing and analytics providers, delivery partners, and reservation platforms that share data with us as needed to fulfill services.
How We Use Your Information We use personal information for purposes that include:
Providing and improving our services (processing orders, managing reservations, delivering food).
Communicating with you about orders, reservations, promotions, and updates.
Processing payments and preventing fraud.
Personalizing your experience and presenting targeted offers.
Operating, evaluating, and improving our website, marketing, and business operations.
Complying with legal obligations and protecting our rights.
Legal Bases for Processing (for users in jurisdictions requiring this)
Contract: processing necessary to fulfill your orders and reservations.
Legitimate interests: improving our services, prevention of fraud, and direct marketing (where balanced against your rights).
Consent: for promotional emails and certain cookies where required.
Legal obligation: where we must process information to comply with law.
Sharing Your Information We may share personal information with:
Service providers and vendors who support our operations (payment processors, delivery services, reservation systems, hosting providers, marketing and analytics vendors).
Business partners for joint promotions or services.
Law enforcement or regulators when required by law or to protect rights and safety.
In connection with a merger, acquisition, or sale of assets (you will be notified where required by law).
Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to:
Remember your preferences and login information.
Understand and improve how you use our site.
Serve relevant advertising and measure ad performance. You can manage cookie preferences through your browser settings or our cookie banner where provided. Blocking some cookies may affect site functionality.
Your Choices and Rights
Account access and updates: You can view, update, or delete certain account information by logging in or contacting us.
Opt-out of marketing: You may opt-out of promotional emails or texts by following unsubscribe instructions in those messages or contacting us.
Cookies: Manage through browser settings or the cookie choices on our site.
Data subject rights: Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, or obtain a copy of your personal information. To exercise these rights, contact us as described below. We may require verification before acting on